Krzysztof Kołsut

👤 Profile

Experienced Technical Operations Manager specializing in test automation and quality assurance. Proven track record leading global teams, implementing testing solutions, and driving continuous improvement in testing processes. Expert in multilingual and functional testing projects, resource management, and presales support.

Technical expertise spans multiple programming languages, network configurations, and testing tools. Master's degree in Astronomy with ISTQB® certifications at Foundation and Advanced levels.

💼 Experience

Head of Quality Assurance

Visuality

Aug 2025 – Present

Lead global QA organization including test managers, automation architects, and quality engineers while establishing enterprise-wide testing standards
Provide leadership and develop high-performing teams through coaching and mentoring to exceed quality objectives and business goals
Build and scale QA teams through recruitment, talent assessment, onboarding, and performance management across all levels
Define and track quality metrics and KPIs to measure product quality and team productivity, providing insights to executive leadership
Establish and optimize QA frameworks, testing processes, and automation strategies across all products and platforms
Drive continuous improvement by analyzing quality trends, identifying bottlenecks, and implementing innovative testing solutions
Partner with Engineering, Product, and DevOps to integrate quality practices throughout SDLC and establish release criteria
Collaborate with stakeholders to define quality standards, acceptance criteria, and risk mitigation strategies aligned with business objectives
Champion test automation initiatives including framework selection, tool evaluation, and infrastructure development for optimal ROI
Ensure compliance with regulatory requirements and industry standards relevant to product quality and testing practices

Technical Operations Manager

Transperfect

Jul 2022 – Jul 2025

Oversee global team of test automation managers, leads and engineers that includes planning, developing and implementing appropriate testing improvement and automation solutions
Provide inspired leadership and motivate team, through training, coaching, and developing, to maximize results and meet business objectives
Recruit, select, train and evaluate employees
Forecast, track and analyze data to achieve goals, including but not limited to revenue growth, profitability, quality, and retention
Establish and monitor KPIs to ensure team efficiency
Create and implement policies, procedures and SOPs
Continually monitor progress and identify areas for improvement
Provide presales support as subject-matter expert on automation testing and test process improvement in both phone and onsite meetings with potential customers
Continually develop and expand testing and QA service offerings based on ever-changing industry demands and customer needs

Test Manager, Team Lead

Transperfect

Nov 2016 – Jun 2022

Manage entire life cycle of multilingual and functional testing projects from inception to completion
Juggle multiple projects and priorities simultaneously in a fast-paced environment
Review and understand project specifications
Liaise with Sales team and clients (when necessary) to clarify project parameters and relay project-related information
Coordinate all aspects of project schedule and budget with contract testers
Ensure that all testing projects are completed in a timely and cost effective manner and that all client objectives have been met
Implement, automate and maintain an effective testing process
Evaluate testing practices on an ongoing basis, identify potential areas for improvement and implement process improvements
Implement automation whenever possible and needed
Lead the Testing team to ensure customer satisfaction and meeting business KPIs
Day to day team management including but not limited to: time and attendance, performance reviews, coaching & development
Support Sales in acquiring new customers
Complete all other tasks as assigned by a manager

Telco Testing Business Unit Manager

Lionbridge

Jul 2015 – Oct 2016

Supervising the implementation of customer requirements
Resource management and allocation
Creating and implementing test plans
Developing procedures
Decide on recruitment needs and participate in recruitment processes
Staff training
Team management and performance evaluation
Project management of testing according to established guidelines
Support sales activities

Senior Project Manager

Lionbridge

Sep 2012 – Jun 2015

Test Leads support during production processes
High-level complex project management
drafting projects, plans, trainings, and project initiating
developing materials for vendors
project scheduling
budgeting and invoicing
resource management and allocation
cooperation with customers and reporting
compliance with relevant and applicable procedures

Test Lead

Lionbridge

Jul 2008 – Aug 2012

drafting projects, plans, trainings, and project initiating
developing materials for testing (guidelines for testers)
project scheduling
budgeting and invoicing
resource management and allocation
cooperation with customers and reporting
compliance with relevant and applicable procedures
performing other tasks required for the project flow as requested by Testing Manager

Senior Test Engineer

Lionbridge

Nov 2006 – Jun 2008

All Test Engineer responsibilities
creating/updating and implementing test plans
team work time reporting
solving of basic technical problems
managing Quality Assurance (QA) tests carried by test engineers
cooperating with foreign test teams (USA, Ireland, China, Finland, Japan)
communicating with client in range indicated by Test Lead
resources management

Test Engineer

Lionbridge

Feb 2006 – Oct 2006

checking the compliance of localized software with given specifications
testing localized electronic documentation using given specifications
executing the testing plan
reporting errors according to project guidelines
complying with procedures related to the tasks of a test engineer
communicating with Senior Test Engineers responsible for a given project
performing Test Quality Assurance tasks in accordance with the Test Lead’s assignments and relevant instructions and reporting the results to the Test Lead
reporting the time spent on working